Freight (all prices per kg)
New Zealand (priced in NZ$)
|First 10kg||Per kg after|
|Lower North Island||$14.08||$1.41|
For rural delivery a surcharge of NZ$5 applies.
We air freight all stock wherever practical, our site is able of calculating weights and region to determine the freight charges – We do have a slight surcharge to cover rural delivery.
After adding products to the shopping cart you can enter go through the form enter your address and postcode our system will do the rest – the freight will then be added as a line item.
Please Note: We only deliver to business addresses, someone must be available to receive the package.
- Out of Stock items – As most of our product are manufactured to order, if we are out of stock of raw materials or they are unavailable for some reason you will be contacted within 24 hours.
- Delivery Times – Once your order and payment has been received, your goods will be shipped within 5 business days. Please allow between 2 – 5 days delivery, depending on how remote your address is.
- If you have changed your mind and the item is a stock line we will exchange the item for another within 7 days only. There is no refund on the freight and additional freight charges will apply to the replacement goods.
- There will be no refund available for personalised products – unless there is an issue with quality.
- A proof of purchase is essential.
- The customer is responsible for all return shipping costs.
- If the goods are faulty in anyway, please let us know and we will correct the problem ASAP and either offer a refund or replacement. In this instance we would cover freight both ways.